eStar’s Chief Technology Officer, Matt Neale details why traditional POS is being threatened by new customer journeys.


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eStar’s Chief Technology Officer, Matt Neale details why traditional POS is being threatened by new customer journeys.

As part of a 36-page 2017 special in Ragtrader's January magazine, eStar’s digital strategist Greg Randall reveals how to create an amazing online experience.

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Matt Neale, eStar Chief Technology Officer speaks with Inside Retail - Australia, about the importance of connecting Stores to Online.

John Menagh, Sales Director, and Greg Randall, Digital Strategist join the team
MELBOURNE, Australia – Monday 21st, March 2016 – eStar, Australasia’s largest specialist eCommerce solutions company, has today announced two new senior appointments to bolster its growing operations.
John Menagh joins eStar as Sales Director, Australia, and will be responsible for sales and business development opportunities in the Australian market. Greg Randall joins the business as a Digital Strategist for Australia and New Zealand.
John Menagh, Sales Director (above left) and Greg Randall, Digital Strategist (above right), join eStar
There’s no doubt about it, Click & Collect is huge!
As the name suggests (and everyone knows!), allows customers to order online and pick their goods up in store, at a time and location of their convenience.
In Australasia, Click & Click is growing, for example Harvey Norman claim Click & Collect is over 50% of online, when The Warehouse launched Click & Collect 2 years ago, it went to 10% in the first week, and is now over 30% of online sales.